Karisimbi Events Honors 24 Companies for Outstanding Service Delivery in 2025

For the 10th consecutive year, Karisimbi Events has celebrated excellence in service delivery by recognizing 24 outstanding companies that excelled in providing quality services throughout 2025.

The prestigious Service Excellence Awards ceremony took place on the evening of Friday, October 31, 2025, at Four Points by Sheraton Hotel in Kigali. The event drew a diverse audience, including top executives, representatives from various sectors, and influential business leaders — all gathered to celebrate innovation, professionalism, and dedication to customer satisfaction.

During his opening remarks, Mr. Emmanuel Mugisha, the CEO of Karisimbi Events, expressed heartfelt gratitude to all attendees and partners who made it to the event despite the heavy rain. He noted that such commitment reflects the resilience and unity within Rwanda’s business community.

Mr. Mugisha went on to emphasize that the goal of providing excellent services goes beyond growing individual companies or boosting profit margins. It is, he said, about contributing to the nation’s overall development — uplifting communities, creating jobs, and setting a standard of integrity and excellence that inspires others. “When we prioritize quality service, we’re not just serving clients; we’re building a stronger Rwanda,” he added, highlighting the deep link between corporate success and national progress.

Among the honored participants was Peal Ltd, one of the event’s official partners and the winner of the Meat Producers of the Year award. The company praised Karisimbi Events for its consistent efforts in recognizing excellence and professionalism in Rwanda’s service industry. Peal Ltd’s representatives explained that awards like these reinforce their “client-first” philosophy, motivating businesses to keep improving their service standards and building trust with customers.

Mr. David Mitari who represented Rwanda Stock Exchange, emphasized about the Capital Market Investment, saying that, those initiatives are designed to empower Rwandans with knowledge and tools to make informed financial decisions and strengthen the country’s investment culture.

“I invite you all to visit the capital market and learn more about how it operates through the Capital Market Investment Clinic — an initiative by the Rwanda Stock Exchange (RSE) aimed at helping individuals and companies understand how the stock market works,” he said.

“We provide personalized advisory services to small and medium enterprises so they can access affordable financing through the market, instead of relying solely on traditional bank loans.”

This year’s Service Excellence Awards once again demonstrated that Rwanda’s business landscape is evolving rapidly, with more organizations understanding that exceptional service is the true mark of sustainable success.