Karisimbi Events is excited to announce the 8th Edition of the Service Excellence Award 2024.
Voting began on October 7, during Customer Care Week, and will continue until October 30. This prestigious award aims to recognize and celebrate outstanding companies across various sectors for their exceptional service.
During the voting period, individuals can cast their votes electronically via the Karisimbi Events website at karisimbievents.com or through mobile voting. Participants have the opportunity to select their preferred companies from a competitive lineup of over 300 nominees across 50 categories.
At the awards ceremony, additional recognition awards will be presented outside of the voting process. The final award winners will be determined through a combination of votes: 60% from the public and 40% based on criteria such as brand visibility, reputation, affordability, accessibility, and customer feedback. This dual voting system ensures that both consumer preferences and expert evaluations play a crucial role in identifying the leading companies.
Mugisha Emmanuel, Managing Director of Karisimbi Events, emphasized the importance of these awards, stating, “These awards acknowledge the exemplary work done by companies and highlight their contributions to the labor market. By recognizing excellence, we encourage companies, institutions, and organizations to elevate their standards and promote their services on an international scale.”
He further explained that the primary goal of the Service Excellence Awards is to recognize companies, institutions, and organizations striving for excellence to ensure customer satisfaction. These awards also motivate emerging companies to enhance their competitiveness in the marketplace.
As part of the event’s commitment to transparency and engagement, details regarding the finalists and the award presentation date will be announced soon.
Notable companies competing for the Service Excellence Award include industry leaders such as MTN, BK, RUBIS, DHL, and T-2000. For updates on the competition and to participate in the voting process, visit karisimbievents.com for the latest information and developments.
