Private sector players in Rwanda’s technology-driven business sector have started receiving the Digital Trust Seal, a certification designed to strengthen consumer confidence and help companies access international markets with ease.
The initiative is a joint effort between the ICT Chamber, the Ministry of Health, the Ministry of Trade and Industry, the Ministry of Education, and the National Bank of Rwanda.
During the Digital Business Summit Week, officials explained that the seal serves as proof that certified companies meet internationally recognised standards in the delivery of their products and services.
The certification is awarded to individuals or companies that apply and successfully pass a thorough assessment conducted by authorised institutions to verify compliance with global quality and safety requirements.
Robert Ford Nkusi, who oversees certification at RWSQT in partnership with the ICT Chamber, said the seal goes beyond boosting business credibility.
“Even outside commercial activities, this seal increases investor confidence in your projects and opens doors to new partnerships,” he noted.
So far, 16 companies across four sectors — technology, education, healthcare, and finance — have been awarded the Digital Trust Seal.
Nkusi explained that applicants must present proper documentation related to their services, company structure, staff qualifications, and operational standards.
Currently, the Rwanda Standards Board (RSB) officially issues the seal, while assessments are conducted by the ICT Chamber.
ICT Chamber CEO Ntare Alex said the initiative is expected to strengthen Rwanda’s business environment and enhance the country’s global reputation.
“This seal helps assure both local and international customers of the reliability of our products and services. It removes doubt and makes it easier to expand into global markets,” he said.
He clarified, however, that companies without the seal are still allowed to operate. The certification simply adds an extra layer of trust for customers.
RSB’s Quality and Certification Officer Mporanzi Samuel stressed that innovation without proper standards does not deliver meaningful results for the country.
He added that the Digital Trust Seal is internationally recognised and helps reduce risks, improve competitiveness, and expand market opportunities.
The certification is currently implemented in 73 countries worldwide, with Rwanda joining the programme in 2023 as the 68th participating nation.
KIGALI TIMES